The following Terms of Service for Care Elites ("Terms of Service") set forth the terms and conditions whereby you, a service provider fully qualified (to the extent required by applicable law) to provide the services contemplated by these Terms of Service ("you" as one of the "Care Elite"), agree to provide certain care services to third parties that may, from time to time, be referred to you by Homelistic Healthcare Limited (operating under the brand name "YDCare", hereinafter referred to as "YDCare"), a private company incorporated under the laws of Hong Kong (Company No. 75280122).
By registering with YDCare, you agree to be bound by these Terms of Service.
1. YDCare provides a platform which sources health care professionals like you ("Care Elite") to work for persons, which may be individuals or institutions ("Clients") requesting home care and related services on behalf of themselves or others ("Care Recipient").
2. YDCare provides a web-based portal at ("YDCare Platform") through which Care Elites can make their registrations with YDCare subject to YDCare's approval and these Terms of Service.
1. By getting access to the YDCare Platform and/or registering with the YDCare Platform, you also agree to be bound by the Terms of Use and Privacy Policy as published on the YDCare Platform, which are incorporated herein by reference and which you acknowledge that you have reviewed and accepted.
2. YDCare relies on you to specify and describe your experience, qualifications and personal details and you are solely responsible for providing accurate, current and complete information on your profile set up with the YDCare Platform ("User Profile").
3. You agree that YDCare may publicly display your following personal information on YDCare Platform for potential Clients' review:-
4. You shall update your information in your User Profile with the YDCare Platform immediately if there is any change of the same, including but not limited to copies of renewed licenses and certificates as required by applicable law.
5. Failure to notify or provide such information to YDCare shall entitle YDCare to deactivate or deprioritize Care Elite's access to Booking Requests (defined hereinbelow) and/or the YDCare Platform.
6. You hereby agree that YDCare may from time-to-time, in its reasonable discretion and in accordance with applicable law, use your information provided to conduct background checks on you through background check provider(s).
7. To ensure the safety and security of Clients, YDCare reserves the right in its absolute and sole discretion to reject, remove, or otherwise cease recommendation of any Care Elite from the YDCare Platform whom it deems unfit to provide care services. Care Elite shall have no claim against YDCare for YDCare's rejection or removal of Care Elite from the YDCare Platform.
1. You understand and intend that you will provide the care services to Care Recipients strictly as an independent contractor, and not as an employee, worker, agent, joint venturer, partner or franchisee of YDCare or any Client for any purpose.
2. Care Elite acknowledges and agrees that the care services will be performed in a designated location as requested by Clients.
3. YDCare shall not be liable to provide any employment rights or benefits under the Employment Ordinance of Hong Kong or otherwise under any statutory provisions to you. All matters and liabilities in respect of, but not limited to taxation, Mandatory Provident Fund, long service payments, annual leave and sick leave are acknowledged by both of the parties to be outside the scope of the relationship between you and YDCare. Any such liabilities will be your sole responsibility.
4. You will bear the whole responsibility of providing true and valid information in order to fulfil Hong Kong's taxation requirements of being a self-employed person, including but without limitation to filing application profit tax return in respect of your earnings for a tax year from the provision of the care services. This is your responsibility, and not that of YDCare.
1. Upon YDCare's approval of your registration, you will be listed on YDCare's database of Care Elites as being available for providing care services and may be contacted by YDCare for any referral of a Booking Request.
2. You may receive notifications from YDCare of any booking requests from Clients ("Notification") referred to you upon the review and/or preliminary assessment by YDCare.
3. The booking requests so referred by YDCare may set forth information including the nature of the care services required, location, booking date and time and the estimate duration of the services ("Booking Request"). However, YDCare is not responsible for verifying any such details.
4. YDCare makes no warranty as to the suitability of the Booking Requests for you including the care services requested. Before accepting any Booking Request, you shall ensure that you have the time, capability, qualification and the experience to satisfactorily fulfil the Booking Request.
5. By accepting the Booking Request, you are deemed to have agreed to perform the care services at the location, time and dates as specified in the Booking Request, and you further agree that the estimated duration to carry out the care services as specified in the Booking Request is an appropriate timeframe in which you can effectively and efficiently complete the care services.
6. The selection of Care Elite for the Booking Request shall be subject to YDCare's sole discretion.
7. You acknowledge that your acceptance of a Booking Request will be subject to YDCare's final confirmation, and the Notification shall not constitute an offer to you the acceptance of which will bind the parties.
8. You have no obligation to accept any Booking Request referred to you by YDCare.
9. YDCare does not guarantee any minimum number of Booking Requests that will be available to Care Elite at any point during the term of these Terms of Service.
10. Once YDCare confirms a Booking Request with you ("Booked Service"), you are obliged to complete the Booked Service to the satisfaction of Client and will automatically be subject to the Cancellation Policy for Care Elites, as described herein below.
1. YDCare may relay certain information on the care services under a Booking Request to you based on its preliminary assessment with the Care Recipient or information received from the Client. However, you shall take instructions from the Client and Care Recipient and exercise reasonable standard of skills, cares and judgments from time to time in the performance of the Booked Services expected of a professional with the skills, experience and capabilities as represented by you.
2. You agree to observe and comply with the reasonable guidelines, specifications, instructions, policies and/or codes of conduct and practice as may be provided by YDCare from time to time.
3. You agree to observe and comply with the dress code as prescribed by YDCare, which is set out as follows:-
4. Unless otherwise agreed by the parties, Care Elite agrees that the rest time arrangement of each Booked Service is as follows :-
5. Without prejudice to Section 5.1 and notwithstanding Section 5.2 above, you are solely responsible for :-
6. YDCare has no obligation (but has the right) to inspect Care Elite's work for quality purposes.
7. If Care Elite fails to complete a Booked Service in accordance with these Terms of Service, Care Elite understands and agrees that YDCare may request that Care Elite arrange, via YDCare, at a date and time mutually agreed with Client, to complete the Booked Services or rectify the Booked Services, and no additional payment will be paid to Care Elite. YDCare may make compensatory payments to Client for any damage alleged to have been caused to Client by Care Elite, and YDCare may require, in its sole discretion, Care Elite to reimburse YDCare for compensatory payments made by YDCare.
1. You shall maintain all insurance policies necessary or required in respect of the care services or in relation to the provision of the care services contemplated in these Terms of Service on your own account and at your own costs.
1. At YDCare's sole discretion, any cancellation, rescheduling or late arrivals in respect of a Booked Service by you may result in you being subject to payment of cancellation fees in accordance with the Cancellation Policy for Care Elites, which are incorporated herein by reference and which you acknowledge that you have reviewed and accepted.
2. In the event of any cancellation or rescheduling in respect of a Booked Service by you, YDCare shall have the right to make the Booking Request available to other replacement professionals on the YDCare Platform if Client declines to reschedule, provided that you may still be subject to the cancellation fees.
3. Repeated cancellations, rescheduling on short-notice, late arrivals without reasonable excuse and/or no show in respect of a Booked Service by Care Elite are material breach of these Terms of Service and may result in termination of these Terms of Service in accordance with Section 17 or deactivation or de-prioritization of your access to Booking Requests and/or the YDCare Platform.
4. At the sole discretion of YDCare, you may be entitled to cancellation fees in the event a Client cancels or reschedules a Booked Service. By accepting these Terms of Service, you authorize YDCare to withhold any such cancellation fees (where applicable) and set off against any monies due and payable by you to YDCare.
1. You acknowledge that Client and/or Care Recipient may rate and review a Care Elite at the end of every booking. Care Elite agrees to maintain high standards of professionalism and service, including but not limited to maintaining appearance and grooming standards consistent with industry standard, and maintaining a Client rating at or above the minimum rating established by YDCare for access to the YDCare Platform, as modified from time to time.
2. In the event a Care Elite's aggregate rating falls below the applicable minimum rating, YDCare may issue a written warning to Care Elite, and reserves the right to deactivate or deprioritize the Care Elite's access to Booking Requests and/or the YDCare Platform. YDCare agrees to provide Care Elite written notice of the minimum rating and any changes thereto.
3. YDCare may gather rating and performance reviews from Client from time to time and may provide summaries of such performance appraisals to other Clients or potential Clients for consideration in relation to future Booking Requests.
1. YDCare shall provide medical equipment, tools and consumables to Care Elite for the performance of the Booked Services.
2. You may be eligible to seek reimbursement for certain expenses incurred by you depending on the Client and type of care services provided.
1. YDCare will transfer a service payment to you for the completed Booked Service in the previous calendar month ("Booked Services Fees") in accordance with the Price Table for Care Elites, which are incorporated herein by reference and which you acknowledge that you have reviewed and accepted, on the 15th day of each calendar month after collecting payment from Client on behalf of Care Elite. The Booked Services Fees are subject to any deduction(s) by YDCare as provided in these Terms of Service.
2. You understand that YDCare's role is an agent to collect payments from Clients on your behalf. You acknowledge and agree that YDCare will not be liable for any failure or delay to pay any Booked Service Fees due to you if Client declines to make full payment or make delay payment for whatever reason, and you agree that you will not make any claim against YDCare.
3. If in any event YDCare transfers the Booked Service Fees or any part thereof to you in advance, you hereby undertake to pay back to YDCare immediately when the Client declines to pay the fees for whatever reason.
4. In the event that a Client files a complaint regarding your Booked Services, YDCare has the right to withhold any Booked Services Fees due to you for the relevant Booked Service until the complaint is resolved.
5. You understand and agree that YDCare may deduct and set off any monies due and payable to YDCare by you from and against the Booked Services Fees.
1. You represent and warrant to YDCare that from time to time during the term of these Terms of Service:-
1. Neither YDCare nor any of its directors, shareholders, officers, employees, agents or affiliates ("Affiliates") shall in any circumstances be liable whatsoever or in respect of :-
2. If, notwithstanding the foregoing exclusions, YDCare or any of its Affiliates is made liable for any damages, in no event will the aggregate liability (of any nature) exceed HK$20,000.
1. You shall fully indemnify and hold harmless YDCare and its Affiliates from and against all actions, claims, demands, losses, damages, liabilities, costs, charges or expenses of whatever kind (including reasonable legal fees) arising out of or in connection with:-
1. You understand that in performing the care services herein, you will receive certain private and/or confidential information regarding Clients and Care Recipients and will have access to their homes and personal belongings, and will also receive or have access to proprietary or confidential information relating to YDCare and the YDCare Platform.
2. You shall not, during the continuance of these Terms of Service or at any time thereafter, use, publish, disseminate or disclose to any person any confidential information regarding YDCare, Clients or Care Recipients, save and except for the following circumstances:-
3. You understand and agree that YDCare shall have the right to determine in good faith at any time whether any information is within that described above.
4. Any disclosure permitted under this Section 14 shall be in strict confidence and shall extend only so far as may be necessary solely for the purposes specified in Section 14.2 and you shall use your best endeavours to ensure the confidentiality of any such disclosure.
5. You further agree not to engage in any activity which violates the privacy of any Client and/or Care Recipient, including, but not limited to, taking unauthorized photographs or making unauthorized audio or video recordings of a Client and/or Care Recipient or their homes or personal belongings, or publishing, disseminating or disclosing any such photographs or recordings. You acknowledge that your failure to comply with the foregoing shall constitute a material breach of these Terms of Service.
6. This Section shall survive termination of these Terms of Service.
1. Care Elite will not use YDCare's intellectual property without the prior written consent of YDCare, and shall not authorize any third parties to use any of YDCare's intellectual property. Nothing in these Terms of Service will give Care Elite any rights in respect of any of the intellectual property or the goodwill associated with YDCare or its business. Any content or information that Care Elite creates on behalf of YDCare is owned by YDCare.
1. These Terms of Service shall be effective as from the date of registration by Care Elite with the YDCare Platform and shall remain in effect unless and until terminated as set forth in this Section 17 ("the Term").
2. You understand that YDCare may temporarily deactivate Care Elite's User Profile on YDCare Platform in the event that Care Elite is inactive on the YDCare Platform for a period of 28 days or more, as modified from time to time. In such circumstances, YDCare shall reactivate Care Elite's User Profile upon request from Care Elite.
1. At YDCare's sole discretion, YDCare may terminate these Terms of Service effective immediately upon notice to you upon the occurrence of any of the following events:-
2. In the event that these Terms of Service are terminated for any reason whatsoever, all rights and obligations of the parties under these Terms of Service shall automatically terminate except for such rights of action as shall have accrued prior thereto and any obligations which expressly or by implication are intended to come into or continue to be in force on or after such termination.
3. In addition to the foregoing, either party may terminate these Terms of Service for any reason upon fourteen (14) days' written notice to the other party.
4. Upon termination of these Terms of Service for any reason, Care Elite shall:-
5. Upon termination of this Agreement, YDCare shall pay to Care Elite any outstanding earned Booked Service Fees subject to any deduction as provided under these Terms of Service.
1. Care Elite may be engaged or employed in any other business, trade, profession, or other activity, including providing services to customers booked through means other than the YDCare Platform, including other web-based portals, provided that Care Elite shall not promote, offer, or otherwise sell or attempt to sell additional, similar, or any other services to Client and or Care Recipient outside of the YDCare Platform, without YDCare's prior consent.
2. Notwithstanding the foregoing, Care Elite agrees not to affirmatively solicit work from and/or provide services to a Client originally referred through the YDCare Platform through any means other than the YDCare Platform for a period of six (6) months following Care Elite's initial engagement by Client, unless Care Elite has obtained the prior written consent of YDCare.
3. If Care Elite fails to comply with this Section 18, Care Elite shall pay a referral fee of HK$20,000 to YDCare and YDCare may terminate these Terms of Service and deactivate and or deprioritize Care Elite's access to Booking Requests and/or the YDCare Platform.
1. These Terms of Service shall be governed and interpreted pursuant to the laws of Hong Kong and the parties hereto agree to be submitted to the non-exclusive jurisdiction of the courts of Hong Kong in relation to any matters arising out of these Terms of Service.
1. Care Elite shall solely be responsible for the performance of all your obligations under these Terms of Service and shall not assign, sub-contract, transfer or otherwise dispose of your obligations under these Terms of Service.
1. Care Elite hereby expressly acknowledges and agrees that, by using or receiving access to the YDCare Platform and using the services of YDCare, Care Elite is bound by the then-current version of the Terms of Service and the then-current version of any supplements or documents incorporated herein, including but not limited to the Terms of Use, Privacy Policy, Cancellation Policy for Care Elites and Price Table for Care Elites ("the Incorporated Terms").
2. These Terms of Service and the Incorporated Terms may be revised at any time by YDCare without any notice to you. They will take effect immediately when they are posted on the YDCare Platform. You agree to review these Terms of Service and the Incorporated Terms regularly to be aware of such modifications. Your continued access to the YDCare Platform and/or use of the services of YDCare after such modifications shall be deemed to constitute your conclusive acceptance of the modified Terms of Service and the Incorporated Terms.
1. Any notice to be given to the Care Elite may be served (i) personally, (ii) by post set forth in his/her User Profile or any other last known address, (iii) by email to the Care Elite's registered email account on the User Profile, or (iv) by voice message or SMS to Care Elite's registered Hong Kong number on the User Profile.
2.Any notices to be given to YDCare shall be served personally, by fax, by post or by email.
3.These Terms of Service, together with any other documents incorporated herein by reference, and related exhibits, schedules, and addenda (if any) constitute the sole and entire agreement of the parties with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to such subject matter.
4.Any of the terms thereof may be waived, only by a written document signed by each party to these Terms of Service or, in the case of waiver, by the party or parties waiving compliance.
5.Except as expressly provided otherwise in these Terms of Service, if any term or provision herein is determined to be invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms of Service or invalidate or render unenforceable such term or provision in any other jurisdiction.
6.Neither party shall be in breach of these Terms of Service nor liable for delay in performing, or failure to perform, any of its obligations under these Terms of Service if such delay or failure results from events, circumstances or causes beyond its reasonable control.
7.These Terms of Service may not be amended, by implication or otherwise, by any marketing material contained on YDCare’s website or the YDCare Platform. Nothing contained in these Terms of Service is intended to or shall be interpreted to create any third-party beneficiary claims.
8.Care Elite acknowledges that he/she has read and understands these Terms of Service and also acknowledges that he/she has had a reasonable and adequate opportunity to seek and receive independent legal advice, at the Care Elite’s own expense, prior to accepting these Terms of Service.
下述的 Care Elites 服務條款(「本服務條款」)闡明了您,作為一名完全合資格(在適用法律要求的範圍內)提供本服務條款所涵蓋服務的服務提供者(「您」作為「Care Elite」之一),同意向第三方提供某些護理服務的條款及細則 。這些第三方可能由 Homelistic Healthcare Limited(以「YDCare」品牌營運,下稱「YDCare」)不時轉介給您 ,YDCare 是一家根據香港法律註冊成立的私人公司 (公司編號:75280122) 。
當您在 YDCare 註冊,即表示您同意受本服務條款約束 。
YDCare 提供一個平台,為像您一樣的醫療護理專業人員(「Care Elite」)尋找工作機會,服務對象為代表其本人或他人(「護理對象」)請求家居護理及相關服務的個人或機構(「客戶」) 。
YDCare 透過一個網絡平台(「YDCare 平台」)讓 Care Elites 可以在 YDCare 進行註冊,惟須經 YDCare 批准並遵守本服務條款 。
透過進入 YDCare 平台及/或在 YDCare 平台註冊,您亦同意受 YDCare 平台上發布的使用條款及私隱政策所約束,此等條款及政策已透過提述方式納入本服務條款,且您確認已審閱並接納 。
YDCare 依賴您提供及描述您的經驗、資歷及個人詳細資料,您須全權負責在 YDCare 平台上設立的個人檔案(「用戶個人檔案」)中提供準確、最新及完整的資訊 。
您同意 YDCare 可在 YDCare 平台上公開展示您以下的個人資訊,以供潛在客戶查閱 :
若您的用戶個人檔案中的資訊有任何變更,包括但不限於適用法律所要求的已續期牌照及證書副本,您應立即在 YDCare 平台更新 。若未能通知或提供此類資訊予 YDCare,YDCare 有權停用或降低 Care Elite 接收預約請求(定義見下文)及/或使用 YDCare 平台的優先次序 。
您在此同意 YDCare 可根據適用法律,不時酌情決定使用您提供的資訊,透過背景審查服務提供者對您進行背景審查 。為確保客戶的安全和保障,YDCare 保留絕對及唯一的酌情權,拒絕、移除或以其他方式停止推薦任何其認為不適合提供護理服務的 Care Elite 於 YDCare 平台 。Care Elite 不得因 YDCare 拒絕或將其從 YDCare 平台移除而向 YDCare 提出任何索償 。
您理解並同意,您將以獨立承包商的身份向護理對象提供護理服務,而非作為 YDCare 或任何客戶的僱員、工人、代理人、合資夥伴或特許經營商 。Care Elite 確認並同意,護理服務將在客戶要求的指定地點進行 。
YDCare 無須根據香港《僱傭條例》或任何其他法規條文向您提供任何僱傭權利或福利 。雙方確認,所有關於(但不限於)稅務、強制性公積金、長期服務金、年假及病假的責任及事宜,均不屬於您與 YDCare 之間的關係範圍 。任何此類責任將由您獨自承擔 。
您將承擔全部責任,提供真實及有效的資訊以履行香港作為自僱人士的稅務要求,包括但不限於就您在一個課稅年度內提供護理服務所得的收入提交利得稅報稅表 。這是您的責任,而非 YDCare 的責任 。
在 YDCare 批准您的註冊後,您將被列入 YDCare 的 Care Elites 資料庫中,作為可提供護理服務的人員,並可能因任何預約請求的轉介而被 YDCare 聯絡 。您可能會從 YDCare 收到由客戶發出的預約請求通知(「通知」),該請求經 YDCare 審核及/或初步評估後轉介給您 。
YDCare 轉介的預約請求可能包含所需護理服務的性質、地點、預約日期與時間,以及服務的預計時長等資訊(「預約請求」) 。然而,YDCare 不負責核實任何此類細節 。YDCare 不保證該預約請求(包括所要求的護理服務)適合您 。在接受任何預約請求前,您應確保自己有時間、能力、資歷及經驗來圓滿完成該預約請求 。
一旦接受預約請求,即視為您已同意在預約請求中指定的地點、時間及日期執行護理服務,并且您亦同意預約請求中指定的預計服務時長是您能夠有效及高效地完成護理服務的合適時間範圍 。
為預約請求選擇 Care Elite 的決定權,由 YDCare 全權酌情決定 。您確認,您對預約請求的接納須經 YDCare 的最終確認,該通知不構成對您發出的要約,其接納亦不會對雙方構成約束力 。您沒有義務接受 YDCare 轉介給您的任何預約請求 。YDCare 不保證在本服務條款有效期內的任何時間,向 Care Elite 提供任何最低數量的預約請求 。
一旦 YDCare 與您確認了某個預約請求(「已預約服務」),您即有義務完成該已預約服務至客戶滿意為止,並將自動受下文所述的 Care Elites 取消政策所約束 。
YDCare 可能會根據其對護理對象的初步評估或從客戶處收到的資訊,向您轉達預約請求中某些關於護理服務的資訊 。然而,您應聽從客戶及護理對象的指示,並在執行已預約服務時,不時運用您所聲稱具備的技能、經驗和能力,發揮專業人士應有的合理技能、謹慎和判斷標準 。
您同意遵守及遵循 YDCare 不時提供的合理指引、規格、指示、政策及/或行為和實踐守則 。您同意遵守 YDCare 訂定的衣著規範,詳情如下 :
除非雙方另有協定,Care Elite 同意每項已預約服務的休息時間安排如下 :
在不影響第 5.1 條及儘管有上述第 5.2 條的情況下,您須全權負責 :
YDCare 沒有義務(但有權)為品質目的檢查 Care Elite 的工作 。如果 Care Elite 未能按照本服務條款完成已預約服務,Care Elite 理解並同意 YDCare 可要求 Care Elite 透過 YDCare 安排,在與客戶雙方同意的日期和時間,完成或修正該已預約服務,而 Care Elite 將不會獲得額外報酬 。
YDCare 可能會就任何聲稱由 Care Elite 對客戶造成的損害向客戶作出補償性支付,而 YDCare 可自行決定要求 Care Elite 償還 YDCare 所作出的補償性支付 。
您應自費購買及維持所有關於本服務條款所涵蓋的護理服務或與提供此類服務相關的必要或規定保險 。
經 YDCare 全權酌情決定,您對已預約服務的任何取消、重新安排或遲到,可能導致您須根據 Care Elites 取消政策支付取消費用,該政策已透過提述方式納入本服務條款,且您確認已審閱並接納 。
若您取消或重新安排已預約服務,而客戶拒絕重新安排,YDCare 有權將該預約請求提供給 YDCare 平台上的其他替補專業人員,惟您仍可能須支付取消費用 。
Care Elite 對已預約服務的重複取消、臨時重新安排、無合理解釋的遲到及/或缺席,均屬嚴重違反本服務條款,並可能根據第 17 條導致本服務條款的終止,或導致您接收預約請求及/或使用 YDCare 平台的權限被停用或降低優先次序 。
經 YDCare 全權酌情決定,若客戶取消或重新安排已預約服務,您可能有權獲得取消費用 。接受本服務條款即表示您授權 YDCare 預扣任何此類取消費用(如適用),並用以抵銷您應付給 YDCare 的任何款項 。
您確認客戶及/或護理對象可在每次預約結束後對 Care Elite 進行評分和評論 。Care Elite 同意維持高標準的專業精神和服務,包括但不限於維持符合行業標準的儀容儀表,以及維持客戶評分在 YDCare 為使用 YDCare 平台所設立的最低評分或以上(該標準會不時修改) 。
若 Care Elite 的總體評分低於適用的最低評分,YDCare 可向 Care Elite 發出書面警告,並保留停用或降低其接收預約請求及/或使用 YDCare 平台優先次序的權利 。YDCare 同意以書面形式通知 Care Elite 最低評分標準及其任何變更 。
YDCare 可能會不時從客戶收集評分及表現評核,並可能將此類表現評估的摘要提供給其他客戶或潛在客戶,以供其在未來預約請求中作考慮 。
YDCare 將為 Care Elite 提供執行已預約服務所需的醫療設備、工具及消耗品 。視乎客戶及所提供的護理服務類型,您可能有資格就您所產生的某些開支尋求報銷 。
YDCare 將於每月 15 日,在代表 Care Elite 向客戶收取付款後,根據 Care Elites 價格表,將您於上一個日曆月完成的已預約服務的服務款項(「已預約服務費用」)轉帳給您,該價格表已透過提述方式納入本服務條款,且您確認已審閱並接納 。已預約服務費用須扣除 YDCare 根據本服務條款所作的任何扣減 。
您理解 YDCare 的角色是代您向客戶收款的代理人 。您確認並同意,若客戶因任何理由拒絕全額支付或延遲支付,YDCare 將不對任何未能或延遲支付應付給您的已預約服務費用承擔責任,且您同意不會向 YDCare 提出任何索償 。
若在任何情況下,YDCare 預先將已預約服務費用或其任何部分轉帳給您,您在此承諾,當客戶因任何理由拒絕支付費用時,立即將款項退還給 YDCare 。若客戶就您的已預約服務提出投訴,YDCare 有權扣留您就相關已預約服務應得的任何已預約服務費用,直至投訴解決為止 。
您理解並同意 YDCare 可從應付給您的已預約服務費用中,扣除及抵銷您應付給 YDCare 的任何款項 。
您向 YDCare 陳述及保證,在本服務條款有效期內不時 :
YDCare 及其任何董事、股東、高級職員、僱員、代理人或關聯公司(「關聯公司」)在任何情況下均不對以下事項承擔任何責任 :
儘管有上述免責條款,若 YDCare 或其任何關聯公司須為任何損害承擔責任,其總責任(任何性質)在任何情況下均不超過 20,000 港元 。
您應就因以下事項引起或與之相關的所有訴訟、索償、要求、損失、損害、責任、成本、收費或任何種類的開支(包括合理的法律費用),向 YDCare 及其關聯公司作出全面彌償並使其免受損害 :
您理解在執行本協議的護理服務時,您將收到有關客戶及護理對象的某些私人及/或機密資訊,並將進入他們的住所及接觸其個人物品,亦將收到或接觸到有關 YDCare 及 YDCare 平台的專有或機密資訊 。
在本服務條款存續期間或其後的任何時間,您不得向任何人使用、發布、傳播或披露有關 YDCare、客戶或護理對象的任何機密資訊,惟以下情況除外 :
您理解並同意 YDCare 有權隨時真誠地決定任何資訊是否屬於上述範圍 。根據本第 14 條所允許的任何披露,均須在嚴格保密的情況下進行,且僅限於第 14.2 條所規定目的之必要範圍,您應盡最大努力確保任何此類披露的保密性 。
您進一步同意不從事任何侵犯客戶及/或護理對象私隱的活動,包括但不限於未經授權拍攝或錄製客戶及/或護理對象或其住所或個人物品的照片、音頻或視頻,或發布、傳播或披露任何此類照片或錄音錄像 。您確認,若您未能遵守前述規定,將構成對本服務條款的嚴重違反 。本條款在本服務條款終止後仍然有效 。
未經 YDCare 事先書面同意,Care Elite 不得使用 YDCare 的知識產權,亦不得授權任何第三方使用 YDCare 的任何知識產權 。本服務條款中的任何內容均不會賦予 Care Elite 任何有關 YDCare 或其業務相關的知識產權或商譽的權利 。Care Elite 代表 YDCare 創作的任何內容或資訊均歸 YDCare 所有 。
本服務條款自 Care Elite 在 YDCare 平台註冊之日起生效,並持續有效,直至根據本第 17 條的規定終止為止(「期限」) 。
您理解,若 Care Elite 在 YDCare 平台上連續 28 天或以上不活躍(此期限會不時修改),YDCare 可暫時停用 Care Elite 在 YDCare 平台上的用戶個人檔案 。在此情況下,YDCare 會應 Care Elite 的要求重新啟用其用戶個人檔案 。
經 YDCare 全權酌情決定,在發生以下任何事件時,YDCare 可在通知您後立即終止本服務條款 :
若本服務條款因任何原因終止,雙方在本服務條款下的所有權利和義務將自動終止,惟在此之前已產生的訴訟權利,以及任何明示或暗示意圖在終止時或之後生效或繼續有效的義務除外 。
除上述規定外,任何一方均可出於任何原因,向另一方發出十四 (14) 天的書面通知以終止本服務條款 。
因任何原因終止本服務條款後,Care Elite 應 :
本協議終止後,YDCare 應向 Care Elite 支付任何未付的已賺取已預約服務費用,惟須扣除本服務條款所規定的任何款項 。
Care Elite 可從事任何其他業務、行業、專業或其他活動,包括向透過 YDCare 平台以外方式預約的顧客提供服務,例如其他網絡平台,惟 Care Elite 未經 YDCare 事先同意,不得在 YDCare 平台以外向客戶及/或護理對象推廣、提供或以其他方式銷售或試圖銷售額外的、類似的或任何其他服務 。
儘管有前述規定,Care Elite 同意,在 Care Elite 首次由客戶聘用後的六 (6) 個月內,不會透過 YDCare 平台以外的任何方式,主動向最初經由 YDCare 平台轉介的客戶招攬工作及/或提供服務,除非已獲得 YDCare 的事先書面同意 。
若 Care Elite 未能遵守本第 18 條,Care Elite 須向 YDCare 支付 20,000 港元的轉介費,且 YDCare 可終止本服務條款,並停用及/或降低 Care Elite 接收預約請求及/或使用 YDCare 平台的優先次序 。
本服務條款應受香港法律管轄並據其解釋,雙方同意就因本服務條款引起的任何事宜,接受香港法院的非專屬司法管轄權 。
Care Elite 應獨自負責履行其在本服務條款下的所有義務,不得轉讓、分包、轉移或以其他方式處置其在本服務條款下的義務 。
Care Elite 在此明確確認並同意,透過使用或接收 YDCare 平台的存取權及使用 YDCare 的服務,Care Elite 受當時最新版本的服務條款及任何在此納入的補充文件或文件的當時最新版本所約束,包括但不限於使用條款、私隱政策、Care Elites 取消政策及 Care Elites 價格表(「納入條款」) 。
YDCare 可隨時修訂本服務條款及納入條款,而無須通知您 。修訂內容將於 YDCare 平台發布後立即生效 。您同意定期查閱本服務條款及納入條款,以了解此類修訂 。在此類修訂後,您繼續存取 YDCare 平台及/或使用 YDCare 的服務,將被視為您最終接受經修訂的服務條款及納入條款 。
給予 Care Elite 的任何通知可以 (i) 親身送達,(ii) 郵寄至其用戶個人檔案中列明或任何其他最後為人所知的地址,(iii) 以電郵發送至 Care Elite 在用戶個人檔案中註冊的電郵帳戶,或 (iv) 以語音訊息或短訊發送至 Care Elite 在用戶個人檔案中註冊的香港電話號碼 。給予 YDCare 的任何通知應親身送達、傳真、郵寄或電郵 。
本服務條款連同在此透過提述方式納入的任何其他文件,以及相關的附件、附表及附錄(如有),構成雙方就本協議所載主題的唯一及完整協議,並取代所有先前及同期就該主題所作的口頭及書面諒解、協議、陳述及保證 。
其中任何條款的豁免,僅能透過由本服務條款各方簽署的書面文件,或在豁免情況下,由豁免遵守的一方或多方簽署的書面文件方為有效 。
除非本服務條款另有明確規定,若本協議的任何條款或規定在任何司法管轄區被認定為無效、非法或不可執行,該無效、非法或不可執行性不應影響本服務條款的任何其他條款或規定,或使該條款或規定在任何其他司法管轄區無效或不可執行 。
若任何一方因其合理控制範圍外的事件、情況或原因而延遲履行或未能履行其在本服務條款下的任何義務,該方不應被視為違反本服務條款,亦無須為此承擔責任 。
本服務條款不得因 YDCare 網站或 YDCare 平台上的任何營銷材料而被默示或以其他方式修訂 。本服務條款中的任何內容均無意或不得被解釋為創設任何第三方受益人的索償 。
Care Elite 確認其已閱讀並理解本服務條款,並確認其在接受本服務條款前,已有合理及充分的機會自費尋求及獲得獨立法律意見 。
本服務條款的中文版本僅供參考。如英文版本與中文譯本有任何歧義或不符之處,概以英文版本為準。